Professional, Reliable Staff

The correspondence representatives we'll assign to your facility will be fully trained in all aspects of ROI including the impact this function has on community relations, accounts receivable and risk management. Micro-Imaging-Hawaii personnel, being specialists in healthcare information management, can relieve your staff of such time-intensive activities as patient identification, data entry, chart retrieval, authorization verification and the many other clerical procedures involved in responding to requests from outside parties. Not only can our people free your FTEs for more productive assignments and provide extra support at peak- volume times, we can manage your day to day release of information section accurately, professionally and promptly.

Confidentiality

Increasingly, health organizations encounter instances where "need to know" must be tempered by "right to know" and minimum necessary. What files can legally be released to whom and with what possible consequences? An equally important issue is fees. What do your state laws currently allow you to charge for correspondence copying services? Being confident you are in compliance in each area can prove an invaluable benefit of outsourcing your correspondence functions to Micro-Imaging-Hawaii. We'll keep you informed as to changes in legislation regarding privacy issues and fee limits and call your attention to ROI requests that might have legal consequences.