Records Management Services

Partnering with MIH will enable your staff to continue to work within their core competencies in your department; doing what they were hired to do and still assure them access to the information they require as the need arises when they need it. Need a file? Email or fax the request to us and we can provide it to you in timely manner.

• Health Information Management Services

  • MIH provides full-service staffing solutions designed to meet every need of Health Information Management (HIM) departments.

• Document Scanning Services

  • MIH is Hawaii's premier document scanning, imaging and indexing services company. We provide the best practice outsourcing services for document scanning, enabling your organization to successfully unlock the true value of the information contained in its files, resulting in increased productivity, performance and profits. We can provide your organization with the highest image quality and coded data available in the industry today, enabling quick search and accurate retrieval of each secure file. We achieve this by tailoring our services to meet the unique requirements of each project.

• Imaging Services

  • High-resolution, high-detail document imaging services. Yes, we can do that! MIH can scan and create digital images from microfilm, microfilm documents, large format drawings and computer output, process microfilm, duplicate onto silver and diazo films, and preserve archived documents.

• Release of Information Outsourcing

  • The most frequently encountered problem with in-house release of information (ROI) services is backlog. MIH is qualified to assume part or all of your facility's correspondence function. With credentialed professionals leading our staff, we operate out of your offices or ours. In the process, we'll keep you informed of the latest state and federal laws.

• Document Conversion Services

  • Before you embark on your conversion, we recommend that you ask yourself the following questions about your current record management situation - while keeping in mind your ultimate goals.
    1. Do you currently have a file management policy in place? Who is (will be) in-charge of this process? What departments are involved in this process? Do you currently have multiple departments accessing the same records? What is the current (desired) Indexing system for retrieving documents?
    2. How often do you retrieve documents from a file?
    3. Are you looking for a standalone or networked solution?
    4. How long is a file "Active" before it is purged or "Inactive?" How often do you update an "Active" file? How often do you update an "Inactive" file?
    5. What type of documents would you like archived? (Manuscripts, Maps, Letters, Legal, etc.)
    6. Do you need any time for document preparation?

• Offsite Record Storage Services

  • Outsourcing your records management and storage will make your business realize the significant benefits in the areas of utilization of resources, information control, risk management and compliance, and cost effectiveness. By simply knowing what records you have and how long you need to keep them, you can substantially reduce your records management costs and manage your records growth. We understand liability issues, legal matters and regulatory concerns. MIH designs policies, procedures and training initiatives that deliver effective legally compliant programs.

Business Office Services

• Bookkeeping Services

  • MIH will automate all your payables in order to eliminate late fees and finance charges. We will also help you balance your cash flows during the month. ​Let us help fine tune your financials.

• HR Services

  • Your employees deserve the best! Trust Micro-Imaging-Hawaii to provide a range of HR services to help you hire and onboard your team more efficiently and handle the HR administrative tasks. Services include employee onboarding, new hire reporting, employee handbooks & HR policies, and HR platform & tools.

• Payroll Services

  • You can count on MIH to process payroll for your employees! Our team will process your payroll and file your payroll taxes. Our payroll services are ideal for anyone who wants to scale back their administrative responsibilities. Whether you're a small business or a large organization that needs to pay employees in Hawaii, we got you! 

• Medical Billing Services

  • Preparing and submitting billing data and medical claims to insurance companies.

  • Ensuring the patient’s medical information is accurate and up to date.

  • Preparing bills and invoices, and documenting amounts due for medical procedures and services.

  • Collecting and reviewing referrals and pre-authorizations.

  • Monitoring and recording late payments.

  • Following up on missed payments and resolving financial discrepancies.

  • Examining patient bills for accuracy and requesting any missing information.

  • Investigating and appealing denied claims.

  • Helping patients develop patient payment plans.

  • Maintaining billing software by updating rate change, cash spreadsheets, and current collection reports.